Scheduling & Appointment Policy

We operate by appointment only. All services require an active credit card on file to hold your appointment. First-time patients will receive digital intake forms that must be completed before your visit.

Late Arrivals

If you arrive more than 10 minutes late, your appointment may need to be rescheduled or shortened out of respect for the following client.

Cancellation & No-Show Policy

We kindly ask for at least 24 hours’ notice to cancel or reschedule your appointment. Cancellations within 24 hours will result in a $100 late cancellation fee. No-shows will be charged the full appointment value or deposit forfeiture.

Card on File Policy

To reserve your appointment, we require a valid card on file. Your card will only be charged in accordance with our cancellation and no-show policy. This protects our providers’ time and ensures we can continue offering high-quality care to all clients. No charges are made unless a cancellation, late cancellation, or no-show fee applies. All card information is securely stored and encrypted.

Medical Disclaimer & Eligibility

All injectable and medical services are performed under the supervision of a licensed medical provider. An appointment is required prior to any medical treatment to determine eligibility.

You may not be a candidate for treatment if you:

Are pregnant or breastfeeding
Have an active infection, cold sore, or open wound
Are taking antibiotics, blood thinners, or steroids
Have certain autoimmune or neuromuscular conditions (e.g., Myasthenia Gravis)
Have had recent surgery or dental work (within 2 weeks of injection)
Have had a recent vaccination within the last two weeks

Privacy Policy & HIPAA Compliance

We are committed to protecting your privacy. Personal health information is kept confidential and managed in accordance with HIPAA and applicable laws. For more details, please see our Privacy Policy page below.

Interns & Students

Be Your Kind is a teaching-positive environment, and at times interns or students may be present in the clinic for training purposes. All interns and students are required to sign confidentiality agreements to ensure full HIPAA compliance before observing any part of the patient experience. Clients will always be informed in advance if an intern or student may be present and have the absolute right to decline their participation in the treatment room. We honor and respect each patient’s comfort level, and declining an observer will never impact the care you receive.

Refund Policy

All services, once rendered, are non-refundable. This includes injectables, skincare, and wellness services. We do not guarantee specific results, as individual responses vary.

Retail products may be returned or exchanged within 14 days, if unopened and unused, with proof of purchase.

Touch-Up Policy

Touch-ups are not included unless stated in a promotion or package. Additional units or treatments will be billed separately. Touch-ups must be scheduled within 2–3 weeks of your original appointment for optimal timing and assessment.

Skincare Memberships & Prepaid Packages

By enrolling in a membership or prepaying for a series of treatments, you agree to the following:

Packages must be used within 12 months of purchase unless otherwise stated
Memberships may be paused or cancelled with 30 days’ written notice
Missed membership appointments will not roll over unless approved in advance
Packages and memberships are non – transferable and non – refundable once initiated

Photography & Consent

Before and after photos may be taken for medical documentation purposes. With your consent, these images may be used for marketing, education, or social media purposes. You may opt out at any time.

Age Requirements

Clients must be 18 years or older to receive injectable or medical services. Minors aged 13–17 may receive select skincare or wellness services with parental or guardian consent and must be accompanied by a parent during the appointment.

Website Use & Disclaimer

The information provided on this website is for educational and informational purposes only and is not intended as medical advice. Always consult with a licensed healthcare provider before beginning any treatment. Use of this website and booking system does not establish a provider–patient relationship.

Informed Consent & Expectations

All medical treatments require a signed consent form. It is your responsibility to inform your provider of any changes in medical history, medications, or health conditions prior to treatment.

We practice evidence-based medicine and strive to deliver results that align with your goals and safety. Individual outcomes may vary based on skin condition, lifestyle, genetics, and compliance with pre/post-care.